This blog explores how FLOW+ enables organizations to design hybrid workflows seamlessly combining human decision-making with Robotic Process Automation (RPA). From finance and HR to legal and operations, FLOW+ orchestrates tasks between people and bots for faster approvals, fewer errors and full compliance visibility.
Automation has become the backbone of modern enterprises but true efficiency doesn’t come from replacing people; it comes from integrating people and machines in harmony.
As organizations scale across departments like Finance, HR, Legal and Operations, many realize that some processes still need human judgment be it approvals, exceptions, negotiations while others can be handled seamlessly by bots or Robotic Process Automation (RPA).
That’s where FLOW+ stands apart. It empowers businesses to design hybrid workflows, where human intelligence and robotic precision work together ensuring speed, accuracy and accountability without sacrificing flexibility.
Let’s explore how FLOW+ bridges the best of both worlds enabling businesses to create smart, scalable and hybrid workflows.
Fully manual workflows slow down operations with delays, errors and dependencies. Fully automated workflows, on the other hand, can fail when context or judgment is required.
Modern enterprises operate in a middle ground — where automation handles repetitive tasks and humans make critical decisions. For example:
This hybrid approach maximizes throughput and minimizes human error — all while ensuring compliance and control.
FLOW+ is a low-code, enterprise-grade workflow automation platform designed for dynamic process management. It seamlessly connects RPA bots, AI modules and human decision nodes in one unified workflow with no coding required.
Here’s how it achieves the perfect balance between human insight and robotic speed:
FLOW+ lets teams break down any process into automatable tasks and human decision points.
For example, in a loan approval process:
Result: End-to-end automation without losing human oversight.
FLOW+ integrates effortlessly with leading RPA platforms (UiPath, Automation Anywhere, Blue Prism) and custom-built bots.
This allows organizations to:
Example: When a vendor submits an invoice, the bot extracts data, checks compliance and routes exceptions to Finance for manual approval.
Hybrid workflows shine when human oversight is strategically placed. FLOW+ supports multi-stage approvals, conditional routing and role-based escalations.
Use Case: A purchase request exceeding ₹10 lakh automatically goes through RPA verification for budget and vendor validation, then routes to the CFO for final sign-off.
This ensures every automation step still adheres to business logic, hierarchy and accountability.
FLOW+ combines AI document recognition (via OCR and ML) and RPA scripts to check data consistency before routing to human reviewers.
Example: In HR onboarding, bots verify that all mandatory documents (PAN, Aadhaar, offer letter) are uploaded, while HR validates exceptional cases or missing items flagged by the system.
Outcome: 80% automation in verification, with HR focusing only on anomalies.
Every task — whether automated or manual — is logged, timestamped and auditable within FLOW+.
Example: During an audit, the compliance officer can generate a full report showing which steps were automated and which involved human approval.
FLOW+ supports event-based triggers that initiate RPA or human workflows automatically.
Use Cases:
This ensures workflows respond to real-time business events, not just manual submissions.
FLOW+ provides unified dashboards where users can track:
CXOs and process owners gain complete visibility into both robotic and human productivity — enabling continuous process improvement.
Example: A procurement head identifies that RPA handles 70% of vendor validation tasks automatically, freeing up team bandwidth for strategic negotiations.
Even in hybrid systems, errors happen — missing data, failed RPA runs, or rejected approvals. FLOW+ automatically detects failures, reassigns tasks, or escalates issues based on predefined rules.
Outcome: No lost requests. No dependency on emails. Every step is accounted for.
A large manufacturing company used FLOW+ to automate its purchase-to-pay process.
Before:
After Implementing FLOW+:
Results:
Unlike traditional workflow tools that either rely too much on manual routing or require technical expertise for automation, FLOW+ bridges both worlds.
With its low-code interface, RPA integration and role-based governance, it allows enterprises to:
The future of business automation lies not in replacing people, but in enabling smarter collaboration between humans and technology. With FLOW+, organizations can design hybrid workflows that balance human intuition with robotic precision — achieving efficiency without sacrificing flexibility or control.
Ready to build hybrid workflows that scale intelligently?
Book a demo of FLOW+ today and experience how human + RPA collaboration can redefine your business process efficiency.
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