100%

Centralized Access to Employee Records

70%

Faster Retrieval Time

50%

Reduction in Document Handling Effort

Mukand Ltd., a prominent player in the steel and heavy machinery manufacturing industry, successfully modernized its HR document management process with DMS+, Enterprise Document Management System. The initiative aimed at digitizing a vast volume of employee records across multiple entities, enabling centralized access, enhanced compliance, and significant operational efficiencies. Through a structured implementation approach—ranging from design to quality-controlled uploads—Mukand transformed manual HR operations into a secure, scalable, and agile digital environment. In just four months, more than 27,000+ invoices were digitized and made instantly searchable using OCR technology. The Finance & Accounts team now retrieves invoices in under three clicks — with a smart, structured system that scales with their global operations. This case study showcases how Jawhara is setting new benchmarks in retail finance agility and operational excellence.
Executive Summary

Mukand Ltd. is widely known for its engineering excellence and large-scale operations. With a substantial workforce employed across various units, HR plays a pivotal role in ensuring streamlined document access, lifecycle management and regulatory alignment.

The Transformation Initiative

To support internal modernization, Mukand chose to implement DMS+, a robust document management platform purpose-built to handle high-volume, enterprise-grade digital records. This move ensured standardized practices, enhanced visibility and faster HR operations across entities.

Implementation Approach

  • Platform Deployment: Mukand rolled out DMS+ within its secure IT infrastructure, leveraging enterprise-grade permissions and scalability to support thousands of records efficiently.

  • Structure Design & Custom Indexing: The team developed a tailored folder structure and indexing logic based on parameters such as employee ID, department, document type and issuance date. This ensured ease of access and uniformity across locations.

  • Stakeholder Alignment: Inputs from HR and project teams were incorporated into the document taxonomy. Following feedback-based iterations, the final structure was formally approved for rollout.

  • Document Collection & Scanning: Employee files from various Mukand entities were systematically collected and digitized using high-resolution scanners to maintain clarity and long-term archival integrity.

  • Smart Indexing & Metadata Tagging: Each digital record was organized using structured metadata, ensuring that information could be quickly retrieved via keyword or category search.

  • Quality-Assured Uploads: Verified and indexed files were uploaded to the centralized DMS+ system, now serving as the company’s single source of truth for all HR documents.

Key Outcomes

  • Centralized Repository Across Entities: A unified digital platform now houses all employee documents with secure, role-based access, supporting consistency and transparency.

  • Faster HR Task Completion: Tasks like onboarding, appraisals, audits and verifications became faster and more efficient due to instant access to records.

  • Reduced Operational Costs: Digitization eliminated the need for physical storage, document couriering and off-site filing, freeing up resources for core HR activities.

  • Regulatory Compliance Assurance: The digital repository ensures full alignment with labor documentation standards and audit requirements, with complete traceability.

Teams Involved

Mukand Projects Team Mukand HR Department DMS+ Implementation & Digitization Team

Conclusion

Mukand Ltd.'s HR document digitization journey with DMS+ is a prime example of how forward-looking manufacturing organizations can drive efficiency, reduce costs and achieve digital excellence. With a robust, scalable document management solution now in place, Mukand’s HR function operates with enhanced speed, security and compliance—paving the way for sustained organizational agility.

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