Overview

With a growing network of industrial parks and projects across the country, IndoSpace required a scalable and integrated document management platform. The objective was to create a unified digital ecosystem to enhance operational agility, ensure document traceability and empower teams with smarter workflows.

Partnering with dMACQ, IndoSpace implemented DMS+—a comprehensive solution designed to simplify document access, automate business processes and seamlessly connect with existing systems.

The DMS+ Implementation

Key features and functionalities delivered:

• Centralized Document Repository: All project, procurement, marketing and finance documents across 45+ sites were brought under one secure and searchable repository—improving visibility and consistency.

• Smart Workflow Automation: Over 35 critical processes—such as budget approvals, project control notes and procurement workflows—were automated, bringing speed, transparency and standardization.

• System Integration: The DMS+ platform was integrated with IndoSpace’s ERP (D365), CRM and e-facility management tools, enabling real-time data synchronization across tenant, invoice and facility records.

• Mobile & Email Approvals: Senior leadership gained the ability to approve workflows on-the-go via mobile devices or directly through email, increasing responsiveness and eliminating bottlenecks.

• Design Version Control: The design team leveraged version tracking for CAD files to ensure accurate, up-to-date document references for ongoing projects.

• Secure Data Room Access: Investment and legal teams were provided with controlled document access for seamless collaboration with external stakeholders like VCs and advisors.

Key Outcomes

• Faster Document Retrieval: Documents across departments became instantly accessible, drastically reducing search time and eliminating duplication.

• Accelerated Approvals: Workflow automation and mobile access streamlined decision-making, helping IndoSpace scale project execution and internal operations.

• Connected Information Ecosystem: System integration fostered real-time updates and reduced data silos between functions like finance, procurement and operations.

• Compliance & Oversight: With automated alerts, version control and secure access logs, IndoSpace enhanced its documentation governance and project audit readiness.

Conclusion

The deployment of DMS+ positioned IndoSpace at the forefront of digital transformation in the infrastructure and logistics sector. By centralizing documents, enabling mobile-friendly workflows and integrating enterprise systems, IndoSpace created a future-ready foundation for operational efficiency, risk mitigation and collaboration at scale.